Mark Smalls

Senior Account Exec & Performance Coach

Connect with Mark

Mark Smalls is an accomplished business leader who has an extensive background in marketing, advertising, public relations, website development and diversity, equity & inclusion. Most recently Mark served as SVP and Chief Marketing Officer for JAMS, the world’s largest private alternative dispute resolution provider. At JAMS he oversaw marketing and communications strategy globally and provided leadership to the managers tasked with practice development for the organization’s 400+ mediators and arbitrators.

Professional Background

In 2023 Mark launched T. Bryce Consulting which helps organizations and individuals optimize their brand, advises companies as they look to enhance their DEI initiatives and provides executive coaching.

During his career, Mark has held marketing positions at Unilever, Pepsi, and Citigroup, promoting brands such as Dove, Aquafina and the Citi AAdvantage Card. While at Citi, he served in a variety of roles, including VP of Marketing Communications for their credit card group.

Education